About Us




Keeping your computer up to date and secure is as important as regular servicing and changing of the oil in your car. Like any machine, your computer needs constant care and will become slower and start to have problems if not tuned regularly. This means keeping it free of dust, malicious software, and viruses and ensuring the hard drive is maintained to reduce problems in the future.

You may be surprised at how fast your computer runs after being serviced, as over time your computer gets bogged down with unnecessary data. It is recommended that your computer is tuned up every six months to ensure smooth running and prevent future problems.

What does a Heath-Check or service include?
A thorough cleaning of the computer casing inside and out
Checking & cleaning cooling fans on the CPU, case and graphics card (replacing or lubricating where necessary)
Checking motherboard for leaking, bulging or blown capacitors
Hardware diagnostics including; motherboard, memory, hard-drive and processor
Software updates checked and applied if necessary
Disk scan for corrupted or damaged files & sectors
A full scan for viruses, trojans and spyware
Disk cleanup to remove unneeded temporary files and other unwanted 'buildup'
Disk defragmenting for improving disk performance
Consulting with you about possible performance enhancements including removing unnecessary programs at 'startup' and adding memory etc.

How often?
Depending on your circumstances and PC usage, servicing is recommended on a 6 to 12 monthly basis.
The amount of dust and pet hair in the air surrounding a PC unit will vary between households (Keeping a tower on the floor will usually cause it to pull in more contaminants than one on the desk or table-top) so some computers will require physical cleaning more frequently than others.
Hardware faults can develop at any point due to many factors including component failure, voltage spikes, improper shutdown of Windows and more. Often regular computer maintenance checks can detect impending failure (not always) thereby preventing costly repairs and data loss.

What's not included
Initial repairs - if the PC refuses to boot or exhibits fatal errors.
Plugs, wires, cables, batteries discs. Cosmetic or accidental damage. Damage due to dampness or misuse.

The 'Health Check' and extra services will usually require to be done in our workshop but to limit your downtime, we can also offer a priority service or arrange to collect on a Friday and return it to you on Monday.
All of your data will be safely backed up and restored. (We can create a backup DVD set for you if requested.)

Full system health check

We perform a full system health check on your computer to ensure that your computer and its components are in good working condition. You will benefit from our PC health check which will keep your computer running at its peak performance.

Clean all internal components
We perform a safe and thorough clean of all internal components. This includes removal of internal components such as memory, graphic cards and CPU, cleaning and then re-fitting all components. We ensure that your computer is free of dust and check the smooth running of fans which keep your machine from overheating

Check system temperatures
We monitor your motherboard, hard drive and CPU temperatures to ensure your computer is being kept at its coolest possible operating temperature. The cooler your computer is running the better its performance will be.

Apply thermal compound to all heatsinks

After a period of time the thermal compound that was applied to the heatsink when your computer was built will dry out. This can cause overheating of CPU's and chipsets. We remove heatsinks and apply thermal compound paste to prevent overheating from happening.

Optimise primary hard drive
You may be finding that your computer is not running as quick as it did on the day of purchase. This is caused by a number of factors. We optimise your primary hard drive to ensure that your computer will perform at its best possible capabilities.

Full spyware scan and removal
We run an in-depth scan on your primary hard drive to ensure all malicious spyware is found and removed from your system.

Malware scan and removal
We run an in-depth scan on your primary hard drive to ensure all malicious malware is found and removed from your system.

Scan system files for virus infections
We run an in-depth scan on your primary hard drive to ensure all viruses are found and removed from your system.

Scan and remove all invalid registry keys
Invalid and obsolete registry keys can cause your system to perform less than ideal and also seem unstable. We perform an in depth check of your registry to remove all invalid and obsolete registry entries.

Run diagnostics on internal components
We run a professional diagnostic test on your computer's internal components that will enable us to know if a piece of hardware is beginning to fail. This is a vital part of a health check.

Is the noise from your computer driving you crazy?
Over time, the fans in your computer run out of lubricant and are penetrated by fine dust particles. The whining sound you can hear is a fan bearing that is worn or binding. That fan could seize up and the component that it is cooling can be damaged - sometimes within minutes of cooling fan failure.
We can install special 'quiet' fans that really are very quiet. It's a quick and inexpensive project which is definitely worth the peace and quiet.


© CompWai 2012