About Us




Compworks provides an extensive repair service for home users and businesses.

All kinds of computers, software and peripheral devices are catered for. Replacement components are sourced from leading outlets, so you get the most reliable products at the best prices with a full manufacturer's warranty.

We know that it's frustrating when your computer isn't working, and we also know how much of a pain it is to have to put your computer in the car and take it to the local repair shop. Because of this, we offer a complete home call-out service to the same standard as our in-house computer services. Whether you have a single computer, or a network, we can help you out.

Where we can, we can carry out the work on-site in your home or office but there are cases where repairs need to be carried out in our workshop. When you contact us we advise you on the best option and discuss pickup and transport of you equipment if required.

We can also return your equipment to your home or place of business after we have finished the job and will configure and install it and make sure it works with your other devices.

Our system diagnostics can isolate problems with hardware on desktop and laptop computers. In addition, we can trouble shoot intermittent problems such as a failing hard disc and help prevent a complete system failure.

We also service and repair of a full range of computer peripherals such as printers, scanners and monitors. After we have isolated the problem we will talk with you about the projected cost of the repair and make sure you receive the most cost-effective solution.

In addition to offering hardware diagnostics, repair and component replacement services to both private individuals and businesses we can also help with:
Windows errors, corruption and other software problems
Virus / Spyware removal and prevention
Retrieving your files from Windows User Accounts where the password has been lost or forgotten
Basic data-recovery from Hard-disk drives, Floppy disks, CD/DVD's, and USB pen drives
'Cloning' data from one hard-drive to another
Laptop repairs including DC power sockets, screens, backlights etc

How the service works

You call us and we arrange a convenient time for us to visit
We visit you at home and examine the PC
If the problem can be fixed on-site, we will carry out the necessary repair work
If the problem needs to be resolved in our workshop (advanced repair work) then we will disconnect the machine and take it to the workshop for repair
Once completed, we will return and re-fit your machine.
If the repair work needs to be carried out in the workshop, we collect and return the computer to you free of charge.
Our average turn-around time for workshop repairs is 48 hours.
90% of our on-site call outs take between 60 and 90 minutes.

Hardware Failures or Upgrades
We install hard drives, memory modules, power supplies, processors, motherboards, graphics and sound cards, modems, CD/DVD drives, floppy drives, routers, etc. We can supply replacement or upgrade components, or we can install components, which you have bought.

Not Booting or Blue Screens
Your computer will not boot, there are error messages (blue screens) or it will only boot in 'Safe Mode'. These are common problems and we are experienced in identifying the source of the problem and in restoring your computer system to perfect health.

Crashing or Freezing
Is your computer crashing or freezing in the middle of your office application or favourite game? Perhaps a hardware conflict is causing the problem, software has become corrupt or possibly the drivers for the graphics card need updating - whatever the problem, we are ready to help.

Prominent among the services that form part of computer hardware repair are:

Detecting application errors and checking troubleshooting system
Computer hardware optimization
Computer hard drive repair
Power Supply Repairs
Replacement of fans
Solve overheating problems
Computer RAM (memory) issues
DVD/CD optical drives
CPU/System board Operating System re-installation
Computer peripheral repair such as mouse, keyboard, printers, modems, sound cards, and scanners
Installation and configuration of hardware
Driver update and selection
Removal of Virus / Adware / Spyware / Trojans
Data recovery and back up services

PC Installation
Just got a new PC? Need some help setting it up?
It doesn't matter where you bought your PC - give us a call and we'll help with connecting it all upand set up your internet access, email accounts and printer. We can show you how to use your new computer, and also arrange to transfer data from your old computer onto your new computer if required.

Hardware Upgrades
Whether it's a major motherboard and processor change or just a quick memory upgrade, look no further. We can advise on what will meet your needs, as well as fitting and testing your new hardware.

Our rates are very competitive in comparison with High Street computer shop prices. If we can't fix it, there's no fee (e.g. if we are unable to find parts for your computer)
There is a small minimum diagnostics/disassembly fee for systems that can be repaired but the customer chooses not to go ahead with the repair for whatever reason.

Remote PC Support service

Fast and cost effective
Fix your problems quickly and efficiently, with the majority of issues solved in one session. As an on-site visit is avoided, the costs associated with support are minimised as you only pay by the half-hour.

Assuming you have a working internet connection, and are running an English version of Microsoft Windows 98SE or later, remote support is available to you anywhere in the world. Whilst the connection will be faster and the problem solved quicker if you have a high-speed broadband internet connection, the remote PC support service is still available to users with simple dial-up internet access.

Using our PC Remote Repair service is easy. Just call us and we can explain how it works and what we are able to do. You will then receive an email with instructions and a link to download the software. You can then contact us to arrange a convenient time to allocate your Remote PC Repair session.

With major servicing
All of your data will be safely backed up and restored. (We can create a backup DVD set for you if requested.)
Your hardware will be thoroughly tested. Your computer will get all of the latest security patches together with free antivirus and spyware removal tools. Dust will be cleaned from your computer to prevent overheating.



© CompWai 2012